Privacy Policy 

Effective Date: January 1st, 2023

Introduction

Welcome to Auto Glass Depot. We are committed to protecting the privacy of our customers and ensuring transparency about the data we collect, how we use it, and how we keep it secure. This Privacy Policy applies to all information collected through our services, both online and at our physical shop located in Chula Vista, CA.

Contact Information:

Auto Glass Depot
1137 Broadway Suite F, Chula Vista, CA 91911
Phone: 619-420-4527

Information Collection

We collect information in the following ways:

  • Information you provide to us: This includes personal information you provide when you schedule service, such as your name, phone number, email address, vehicle details, and payment information.

  • Information we collect automatically: When you visit our website, we may collect certain information by automated means, such as cookies and web beacons, including your IP address, browser type, operating system, and usage details.

Data Storage

  • How we store your data: We take the security of your data seriously. Personal information is stored on secure servers and is only accessible to authorized personnel.
  • Data retention: We retain personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Use of Information

The information we collect is used for the following purposes:

  • To provide and manage the auto glass services you request.
  • To communicate with you about your account or transactions with us.
  • To improve our services and offerings.

Sharing of Information

We do not sell or otherwise disclose personal information we collect about you, except as described here:

  • To comply with legal requirements, such as a law, a court order, or a subpoena.
  • To service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

Compliance with Advertising Policies

  • Google Ads: In compliance with Google Ads policies, we ensure that all data collected for advertising purposes is handled responsibly. We use customer information to provide targeted advertisements only with your explicit consent and ensure that data used in such contexts is minimal and adequately protected.

Your Rights

You have the right to:

  • Access the personal information we hold about you and receive a copy of it.
  • Request correction or deletion of your personal information.
  • Withdraw any consent you previously provided regarding handling your personal information.
  • Object to the processing of your personal information.

To exercise these rights, please contact us using the contact details provided above.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices and service offerings. If we make significant changes, we will notify you through the website and/or direct communication. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Auto Glass Depot
Phone: 619-420-4527